DATE
16/02/2025
Tranquil Turtle
Tranquil Turtle is a versatile event venue in Stevenage, Hertfordshire, offering private hire for weddings, corporate events, live entertainment and more.
Website
Business Software
Services
Website Design & Build | Business Software
Category
Events Venue
Client
Bradley Kelly
The Challenge: Boosting Online Visibility & Simplifying Customer Management
Before working with Elevate Media, Tranquil Turtle faced several challenges:
A lack of a professional website, making it difficult for potential customers to discover and book their venue.
Manual processes for handling enquiries and bookings, leading to delays in customer response times.
No integrated marketing system to track leads, send follow-ups, or manage customer data efficiently.
Our Solution: A Bespoke Website & Integrated Business Software
Website Design & Development: A Fully Optimised Event Venue Website
We built a fast, mobile-friendly, and SEO-optimised website tailored to Tranquil Turtle’s needs, featuring:
A modern, user-friendly design showcasing the venue.
Clear navigation to help visitors easily find information on hire options, events, and pricing.
Integrated enquiry forms to generate leads and simplify the booking process.
Local SEO strategies to improve rankings on Google for searches like event venue hire in Stevenage.
Business Marketing Software: Automating Enquiries & Customer Engagement
To enhance Tranquil Turtle’s customer experience and efficiency, we implemented our bespoke business marketing software, providing:
A centralised CRM system to manage bookings, track enquiries, and organise customer data.
AI-driven lead tracking to identify potential clients and streamline conversions.
Marketing automation tools for sending promotions, reminders, and targeted offers.
Comprehensive analytics to help Tranquil Turtle refine their marketing strategy and improve engagement.
The Results: Higher Enquiries, Improved Efficiency & Stronger Online Presence
Since launching the new website and software, Tranquil Turtle has seen:
A 90% increase in online enquiries thanks to improved website performance and visibility.
Faster response times, leading to better customer satisfaction and increased bookings.
More streamlined operations, with automated processes reducing admin time.
Higher search engine rankings, making it easier for customers to find them online.
By combining a professionally designed website with powerful business marketing software, we helped Tranquil Turtle enhance their online presence, automate their booking system, and improve customer engagement. This case study highlights how expert web design and digital business solutions can drive success for UK-based event venues.
